Privacy Policy

1. Data controller

The website www.hoteldeslumieres.fr is published by: J & J INVESTISSEMENTS

• Limited liability company (SARL)
• Registered office: 150 Rue de la République, 69330 Meyzieu, France
• SIRET number: 440 452 522 00018
• RCS Lyon
• Phone: +33 (0)4 78 27 17 03
• Email: contact@hoteldeslumieres.fr

The data controller undertakes to protect the confidentiality of your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

2. Data collected

We only collect the information necessary to process your requests and bookings, including:

• Last name, first name
• Email address
• Phone number
• Information related to your booking (dates, room type, preferences)
• Anonymized browsing data (cookies, traffic statistics)

3. Purposes of collection

Your personal data is used to:

• Manage your bookings, seminars, or information requests
• Communicate with you before, during, and after your stay
• Inform you about our services, offers, or news (if you have consented)
• Improve the quality of our services and the user experience on our website
• Produce anonymized statistics on website traffic and performance

4. Retention period

• Contact and booking data: up to 3 years after the last contact.
• Technical data (cookies, statistics): up to 13 months maximum.

After these periods, your data is deleted or anonymized.

5. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access, rectification, and erasure of your data
• Right to object to or restrict processing
• Right to data portability

You can exercise these rights at any time by writing to: contact@hoteldeslumieres.fr A response will be provided within a maximum of 30 days.

6. Cookies

Cookies may be placed in order to:

• Measure audience/traffic (e.g. Google Analytics)
• Improve navigation

You can configure or disable cookies at any time in your browser settings.

7. Security

We implement all the technical and organizational measures necessary to protect your data against loss, unauthorized access, or disclosure.

8. Changes to this policy

This policy may be updated at any time. The date of the last update is shown at the top of the page.